Code of Ethics

DRX 2-7A Ethics

Quaker Community Pharmacy has a process that considers, discusses and resolves conflicts and ethical issues arising with clients/patients, caregivers, staff, physicians and referral sources.

Quaker Community Pharmacy identify ethical issues and educate its staff members about available ethical aspects of care or service.

At orientation, annually and as needed, Quaker Community Pharmacy staff members are to be informed of the process for resolving ethical issues, including but not limited to:

• Define ethical issues within the Company
• Resolve actual or potential conflicts
• Provide a forum for discussion of ethical issues that arise
• Provide staff education concerning ethical issues
• Educational resources to assist staff with conflicts or ethical dilemmas

As ethical issues are identified, staff members must include the client/patient and caregiver(s), physicians and other members of the health care team for input, support and resolution.

A summary of any ethical issues and actions will be presented to the Board of Directors and management team of Quaker Community Pharmacy at least quarterly.

Quaker Community Pharmacy shall maintain a written Code of Ethics. The Code of Ethics shall be posted in an area easily seen by the general public and the employees of the Company.

All employees of the Company shall adhere to the Code of Ethics. Each employee will receive a copy of the Code of Ethics at orientation and be required to read and understand the document. Each employee shall be required to attend an annual in-service presented by the Company on ethical issues.

Code of Ethics

The policy of QUAKER COMMUNITY PHARMACY is to report suspected abuse, neglect, exploitation or death due to maltreatment of any patient receiving our services. Any abuse to a client must be reported within 5 business days to the Compliance Officer, this also includes any suspected abuse to the client. All Company personnel will receive ongoing in-service education concerning the reporting of suspected abuse, neglect, exploitation or death due to maltreatment of any patient. The Compliance Officer is required to report suspected abuse, neglect or exploitation of patients to the local and state agency responsible for receiving such concerns.

• We will consistently strive to provide quality services to our client/patients and to the community in accordance with the highest professional and ethical standards possible.
• We will abide by Federal, State, and local laws, statutes, rules, regulations, and ordinances, and with federal, state and private payer health care program requirements.
• We will conduct business professionally and properly, and we will do our best to prevent any fraud or abuse of federal, state or private payer health care programs.
• We will not discriminate on the basis of age, sex, race, creed, color, national origin or disability.
• We will fulfill our obligation to screen, test, manage and evaluate personnel.
• We will fulfill our obligation to orient employees to their roles and to provide staff development education to maintain the current knowledge and skills needed to competently serve our clients/patients.
• We adhere to standards of integrity in advertising, marketing, billing practices, and managing the services we offer.
• We will not knowingly misrepresent the relationship of the Company to other health care providers, institutions, or payers.
• We will take appropriate precautions necessary to ensure the safety of our employees and clients/patients.
• We will protect our employees and clients/patients with appropriate insurance coverage.
• We will take appropriate measures to provide our clients/patients with respect, emotional support and personal dignity.